Response Channels

Here you can manage your external Response Channels for Call-to-Actions.

Open this page in the Dashboard: Dashboard > Settings > Apps

Click the pencil icon next to the desired app and go to "Response channels" in the header menu

How Response Channels Used?

In Call-to-Actions, you can define Response Channels - these are the channels through which your users can respond to or engage with your CTA. Want to understand the difference between internal and external Response Channels?

👉 Continue here: Call-to-Actions Overview

External Response Channels

External channels allow users to contact you via third-party platforms such as social media, messaging apps, phone, or email. You can enter the relevant links and contact details in this section.

The following external channels are supported:

Make sure all links are fully formatted and publicly accessible, especially for messaging platforms that require a verified account or public page.